FOR IMMEDIATE RELEASE No. 3014
Strengthening FA Product Service Network in Southern Europe and Africa
TOKYO, March 24, 2016 - Mitsubishi Electric Corporation (TOKYO: 6503) announced today the establishment of two factory automation ("FA") centers, the Italy FA Center in Milan, Italy, and the South Africa FA Center Satellite in Johannesburg, South Africa. This strategic move will expand the FA product support network in Southern Europe and Africa, while also strengthening and accelerating local customer service. Both FA centers will commence product support services from April 1.
The production of electric machinery is thriving in Italy, and Mitsubishi Electric foresees increasing demand for product support services in the automation sector. Meanwhile, South Africa is seeing rising investment in social infrastructure projects, which is expected to draw an increased number of Japanese manufacturers and drive growth in local industries such as mining.
Until now, FA product services for Southern Europe and South Africa were handled by the Europe FA Center in Poland. The two newly established FA Centers will contribute to increased customer satisfaction by providing more rapid and locally tailored services to these regions.
Name | Italy FA Center | South Africa FA Center Satellite |
---|---|---|
Location | Mitsubishi Electric Europe B.V. (Italian Branch) |
Adroit Technologies* |
Address | Centro Direzionale Colleoni - Palazzo Sirio, Viale Colleoni 7, Agrate Brianza (MB), Italy | 20 Waterford Office Park, Waterford Drive cnr of Witkoppen Road, Fourways, Johannesburg South Africa |
Start of Operations | April 1 | April 1 |
Regions Covered | Southern Europe, Northern Arabic States and West Africa (25 countries) | Central/East/Southern Africa (36 countries) |
Service Staff | 18 employees | 4 employees (to be increased to 5 in FY2016) |
Business | Mitsubishi FA product training, technical consultations, and system proposals Main Models Handled: PLCs/Inverters/Servos/HMIs/Robots Languages: Italian, English and French |
Mitsubishi FA product training, technical consultations, and system proposals Main Models Handled: PLCs/Inverters/Servos/ HMIs Language: English |
Note that the releases are accurate at the time of publication but may be subject to change without notice.